HEALTH & TECHNOLOGY

Driving Digital Innovation in Health and Social Care Sectors

TechUK has issued nine recommendations to drive digital transformation in health and social care, emphasising investment in cyber resilience, data integration, AI responsibly, and digital skills training. Their strategic alignment with existing initiatives underscores the urgent need for a unified digital approach to improve service integration and outcomes.

EVENTS

Adult Safeguarding Law Covered in Upcoming Manchester Masterclass

Community Care is hosting a masterclass on adult safeguarding law in Manchester, focusing on legal frameworks, Mental Capacity Act intersection, and handling self-neglect cases. Keynote speakers include experts in adult social care, SARs analysis, and ethical dilemmas.

📅 28 March 2025

📍etc.venues Manchester

DIGITAL TRANSFORMATION

What Does It Mean To Put Citizens, Not Systems, At The Heart of Digital Transformation?

Accessing public services often means navigating disconnected systems and outdated processes. Digital transformation efforts frequently prioritise technology over addressing the needs of the people they serve. By focusing on citizens rather than systems, governments can build trust, improve outcomes, and strengthen communities.

A citizen-centric approach to digital transformation involves engaging with citizens to co-design services and leveraging technology like Gen AI to reduce inefficiencies. For example, Agilisys’s tools for creating Education, Health, and Care Plans (EHCPs) streamline administrative tasks, allowing staff to spend more time personalising services and improving outcomes.

Key principles for successful transformation include flexibility, transparency, and addressing systemic inefficiencies. Agilisys’s expertise in integrating Gen AI and scalable solutions for public sector organisations showcases how these ideas can be effectively implemented, ultimately delivering services that meet citizens' needs while fostering trust and efficiency.

SOCIAL CARE SECTOR

Support for Unpaid Carers Boosted by £22.6 Million Funding

The government is investing £22.6 million to support unpaid carers through technological innovations, enabling improved support and flexibility. However, critics argue it addresses symptoms rather than causes of an underfunded care sector, risking increased reliance on unpaid carers as formal care facilities face financial challenges and potential closures.

SOCIAL CARE SECTOR

Leeds Faces Council Tax Rise Amid Social Care Funding Crisis

The SEND Crisis - Why We Can’t Wait

The SEND system is failing the very children it was designed to support. Delays in diagnosis and care leave parents, particularly mothers, overwhelmed as they navigate a labyrinth of paperwork and bureaucracy just to secure the help their children deserve. Many are forced to quit their jobs to fight for basic rights, sacrificing their own futures while the system struggles to keep up. Meanwhile, the much-needed systemic reforms are still years away. Families can’t afford to wait that long, and neither can our children.

What frustrates me most is seeing how generative AI is already transforming industries in the private sector. From improving customer service with personalised support to streamlining operations and enhancing data accuracy, I’ve witnessed first-hand how this technology unlocks efficiencies and drives innovation. There’s no reason it can’t do the same for SEND. Tools like EHCP Plus, which have been developed to speed up the drafting of Education, Health, and Care Plans, are just the beginning. By slashing the time spent on paperwork, caseworkers could focus on what truly matters: supporting children and families when they need it most.

We can’t let generative AI remain a tool of profit-driven industries while public services are left behind. The SEND crisis demands bold action now, and technology like EHCP Plus is a critical part of the solution. For families trapped in this broken system, every day matters. It’s time to ensure that generative AI isn’t just a private-sector success story but a catalyst for better lives and brighter futures for our children.

👉 Keep up with Agilisys Transform on their website or on LinkedIn.

PARTNERSHIP NEWS

SCIE & Agilisys Join Forces to Transform Social Care

The Social Care Institute for Excellence (SCIE) has partnered with Agilisys to transform social care with Generative AI. Unveiled at the NCASC conference, this collaboration promises to cut admin tasks and empower professionals to focus on personalized care.

With tools like Agilisys’s QuickAction already reducing workloads by 30%, SCIE CEO Kathryn Smith calls this a game-changer for tackling sector challenges. Together, they’re driving innovation to deliver better outcomes for those who need it most.

YOUR FEEDBACK MATTERS🗳️